55bet Privacy Policy – Your data is fully protected

1. Introduction & Purpose

Welcome to the 55bet Sports Betting & online gaming platform. This Privacy Policy ("Policy") explains in detail what personal information we collect when you use our website and applications, how it is used, how it is kept secure, and when it may be shared.

55bet has always placed the highest priority on its users' privacy. We believe that transparency and trust are the foundation of a lasting relationship. We encourage you to read this Privacy Policy in full so you understand exactly how we handle your data.

2. What Information Do We Collect?

Certain information is required to create an account, place bets, and process payments on the 55bet platform. We categorise this information into three groups:

a. Information provided directly by you:

• Name, date of birth, national ID number
• Email address, mobile number, current address
• Bank account or mobile banking number (used during transactions only)
• Login credentials (passwords stored in encrypted form)

B. Automatically Collected Information:

• IP address, device information, browser type
• Page views, betting history, session duration
• Data collected from cookies & similar tracking technologies

c. Information received from third parties:

• Transaction confirmation details from the payment gateway
• Data received from age verification services
• Fraud prevention service reports

3. Purpose of data use

55bet uses your information solely for the following purposes:

4. Sharing information with third parties

55bet never sells your personal information to third parties. However, limited data may be shared with partners in certain circumstances to facilitate our services:

• Payment processors: Supports bKash, Nagad & bank payment gateways for transactions
• Identity Verification: Licensed services for the KYC (Know Your Customer) process
• Legal Authorities: As required by court order or a government regulatory authority
• Security Partners: Cybersecurity & fraud prevention specialists

5. Cookies & Tracking Technologies

Our website uses various types of cookies to enhance your experience. 55bet uses three types of cookies:

• Essential Cookies: Essential for login sessions and security; cannot be disabled
• Performance cookies: Monitors site performance; you can disable this at any time
• Marketing cookies: Used to display relevant advertisements; entirely optional

Manage cookies at any time through your browser settings, or visit our Help Center for guidance.

6. Data protection measures

55bet maintains the highest technical and organizational security standards. Key highlights of our security framework:

• 256-bit SSL encryption technology
• Multi-Factor Authentication (MFA) System
• Regular security audits & penetration testing
• Appointment of a dedicated Data Protection Officer (DPO)
• Operating a 24/7 security monitoring centre
• Users will be notified within 72 hours in the event of a data breach

7. Your rights & choices

As a 55bet platform user, you have the following rights:

• Right to Access Your Data: The right to know what information we hold about you
• Right to rectification: Right to request correction of inaccurate or incomplete information
• Right to erasure: Request permanent deletion of your data under specified conditions
• Right to Restrict Processing: Right to request that your data not be used for specific purposes
• Right to portability: Right to receive your data in a machine-readable format
• Right to File a Complaint: Right to file a complaint with the relevant regulatory authority

To exercise any of these rights, please contact our Help Centre Contact us.

8. Data retention policy

We retain your information only for as long as necessary. In general:

• Active account data: retained for as long as the account remains active
• Transaction records: up to 7 years, as required by law
• KYC documents: 5 years, in accordance with regulatory requirements
• Marketing data: deleted immediately upon withdrawal of consent

Even after account closure, certain information may be retained for a specified period due to legal obligations.

9. Policy Changes & Updates

55bet reserves the right to amend or update this Privacy Policy as needed. In the event of any significant changes:

• A clear notice will be published on the website
• You will be notified via your registered email
• A minimum of 30 days' notice will be given before any changes take effect
• Re-consent will be obtained for any significant changes

Last updated: June 2026